{"id":627,"date":"2025-03-17T04:34:27","date_gmt":"2025-03-17T00:34:27","guid":{"rendered":"https:\/\/reproart.wpenginepowered.com\/feedback-and-complaints\/"},"modified":"2026-02-20T19:28:29","modified_gmt":"2026-02-20T15:28:29","slug":"feedback-and-complaints","status":"publish","type":"page","link":"https:\/\/reproartclinic.com\/en\/feedback-and-complaints\/","title":{"rendered":"Feedback and Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"627\" class=\"elementor elementor-627 elementor-197\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3197f5e e-flex e-con-boxed e-con e-parent\" data-id=\"3197f5e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0c5faf3 e-con-full e-flex e-con e-child\" data-id=\"0c5faf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0641fd elementor-widget elementor-widget-heading\" data-id=\"e0641fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Feedback and Complaints<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ab4309 e-flex e-con-boxed e-con e-child\" data-id=\"8ab4309\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-20aa304 e-con-full e-flex e-con e-child\" data-id=\"20aa304\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-58a70f8 e-con-full e-flex e-con e-child\" data-id=\"58a70f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-16ee88a e-con-full e-flex e-con e-child\" data-id=\"16ee88a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-830afce elementor-widget elementor-widget-heading\" data-id=\"830afce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Our Statement<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-710aff2 elementor-widget elementor-widget-text-editor\" data-id=\"710aff2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At the Georgian-American Center for Reproductive Medicine, Reproart, we are committed to delivering safe, high-quality care while ensuring a positive experience for all our patients. Your feedback, comments, and concerns are essential in helping us improve our services. We encourage you to share your thoughts by following the steps outlined in this guide, as your voice matters in assisting us to serve our patients better.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92ba369 elementor-widget elementor-widget-image\" data-id=\"92ba369\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"17\" height=\"14\" src=\"https:\/\/reproartclinic.com\/wp-content\/uploads\/2025\/06\/Group-241.svg\" class=\"attachment-large size-large wp-image-1232\" alt=\"\" loading=\"eager\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0bbd287 e-flex e-con-boxed e-con e-child\" data-id=\"0bbd287\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b8c29a3 elementor-widget elementor-widget-heading\" data-id=\"b8c29a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why Your Feedback Matters<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca014a5 elementor-widget elementor-widget-text-editor\" data-id=\"ca014a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4>Helping Us Improve<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-363b526 elementor-widget elementor-widget-text-editor\" data-id=\"363b526\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>When you share your thoughts or concerns, it helps us identify areas for improvement in our services and patient care.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d1c23f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1d1c23f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fc9915 elementor-widget elementor-widget-text-editor\" data-id=\"6fc9915\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4>Making Patients Happy<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1881aaf elementor-widget elementor-widget-text-editor\" data-id=\"1881aaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We want to make sure our patients are satisfied, and your feedback is key to achieving this.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa4e9c7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fa4e9c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7bddb1 elementor-widget elementor-widget-text-editor\" data-id=\"a7bddb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4>Quality Assurance<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-333c961 elementor-widget elementor-widget-text-editor\" data-id=\"333c961\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We operate as an ISO 9001-certified facility, which means we adhere to strict standards prioritising patient care quality.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0768d42 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0768d42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f24c29 e-flex e-con-boxed e-con e-child\" data-id=\"2f24c29\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5062599 elementor-widget elementor-widget-heading\" data-id=\"5062599\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voicing Your Comments or Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6adf853 elementor-widget elementor-widget-text-editor\" data-id=\"6adf853\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\">At the Georgian-American Center for Reproductive Medicine, Reproart, we understand that the journey to fertility can have its ups and downs, and we genuinely care about your experience with us. If you have any concerns or face challenges while you are under our care, no matter how small they may seem, we encourage you to reach out to us. Your well-being is our top priority, and we are here to support you every step of the way.<\/p>\n<p style=\"font-weight: 400;\">Please rest assured that sharing your concerns will not affect our relationship; you will always receive the same level of compassionate care and attention that you deserve.<\/p>\n<p style=\"font-weight: 400;\">Your concerns may sometimes arise from issues with external donor banks, surrogacy agencies, or other service providers related to your journey. In such cases, we are here to guide you on how to make those concerns known.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b935c1 e-flex e-con-boxed e-con e-child\" data-id=\"6b935c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9e1291 elementor-widget elementor-widget-heading\" data-id=\"e9e1291\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Confidentiality<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82f40e8 elementor-widget elementor-widget-text-editor\" data-id=\"82f40e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\">We want all our patients to feel comfortable raising their concerns. We take these concerns seriously and handle them with complete confidentiality. Your information will only be shared with the specific team members responsible for addressing your concerns, and it will not be disclosed to anyone outside of that group.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9bd871a e-flex e-con-boxed e-con e-child\" data-id=\"9bd871a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51e7ed6 elementor-widget elementor-widget-heading\" data-id=\"51e7ed6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Informal Resolution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0426c47 elementor-widget elementor-widget-text-editor\" data-id=\"0426c47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><strong>Discuss with Staff: <\/strong>It is always best to address issues as soon as they arise. If you have a comment or a complaint, please feel free to approach a member of our staff directly, and they will do their utmost to resolve it for you immediately. If the staff member is unable to assist, they will explain the reason. You can then request that your complaint be formally logged and investigated.<\/p>\n<p style=\"font-weight: 400;\">If you make a verbal complaint to any of our staff members, we recommend that you note when you made the complaint and who you spoke to.<\/p>\n<p style=\"font-weight: 400;\"><strong>Feedback Forms \u2013 <\/strong>You can complete a feedback form, available at the reception and online. These forms are anonymous and will be reviewed by our quality management team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-374f416 e-flex e-con-boxed e-con e-child\" data-id=\"374f416\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ee27b0 elementor-widget elementor-widget-heading\" data-id=\"3ee27b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Making a Formal Complaint<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f46ed32 elementor-widget elementor-widget-text-editor\" data-id=\"f46ed32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\">You can make a formal complaint in any of the following ways:<\/p><ul style=\"font-weight: 400;\"><li>You can get in touch with our Complaints Team on tel +995 551 364343 if you prefer to make your complaint over the phone.<\/li><li>You can use the form on this page, just scroll down.<\/li><li>You can e-mail us at complaints@reproart.ge<\/li><li>You can fill out a physical complaint form at one of our facilities. We have complaint forms available at our reception and common areas.<\/li><\/ul><p>\u00a0<\/p><p style=\"font-weight: 400;\">Complaints must be made within six months of the event to allow for an effective investigation. If your complaint is submitted after this period, we may not be able to look into your concerns.<\/p><ul><li style=\"font-weight: 400;\">If you are submitting a complaint for someone else, we require their written consent for you to represent them.<\/li><\/ul><p>\u00a0<\/p><p>The Reproart Complaints Policy ensures that your case is addressed with honesty, courtesy, and empathy, and that your concerns will be investigated thoroughly. You will receive updates throughout the process.<\/p><p style=\"font-weight: 400;\"><strong>We aim to conclude matters to the satisfaction of all parties as soon as practically possible. Once our investigation is complete, we will provide you with a comprehensive response.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3fb4d1b e-flex e-con-boxed e-con e-child\" data-id=\"3fb4d1b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b12d77e elementor-widget elementor-widget-heading\" data-id=\"b12d77e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What to Include in Your Complaint<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1815a89 elementor-widget elementor-widget-text-editor\" data-id=\"1815a89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Your full name, address, and telephone number (please include an email address if applicable)<\/li>\n<li>Indicate whether you are the patient or if you are submitting the complaint on behalf of someone else.<\/li>\n<li>Provide the date and time of your visit (if applicable).<\/li>\n<li>Name the Reproart site you visited (if applicable).<\/li>\n<li>Briefly describe the nature of your complaint, including relevant dates and times.<\/li>\n<li>List your specific concerns, starting with the most important one.<\/li>\n<li>Clearly state what you hope to achieve (for example, an apology, an explanation, etc.).<\/li>\n<li>Indicate your preferred method of communication.<\/li>\n<li>Confirm whether you consent to the investigator viewing any relevant health records we have on file.<\/li>\n<li>It would be helpful to include additional information, such as copies of relevant documents, with your complaint.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0967797 e-flex e-con-boxed e-con e-child\" data-id=\"0967797\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ddecdf elementor-widget elementor-widget-heading\" data-id=\"2ddecdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What to Expect After Submitting Your Formal Complaint<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ff162e elementor-widget elementor-widget-heading\" data-id=\"5ff162e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints Procedure<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-935b818 e-grid e-con-full e-con e-child\" data-id=\"935b818\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6f52e49 e-con-full e-flex e-con e-child\" data-id=\"6f52e49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a03e580 elementor-widget-mobile__width-inherit elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"a03e580\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"justnon\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\"><circle cx=\"8.2627\" cy=\"8.96436\" r=\"8\" fill=\"#1C4E7F\"><\/circle><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Acknowledgement: We will formally acknowledge your complaint within three working days of receiving it. In our acknowledgement letter, we will outline our plan for addressing your complaint. We will also ask you to indicate your preferred means of communication and inquire if you have any specific requirements, such as language assistance.<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-efeb1f7 e-con-full e-flex e-con e-child\" data-id=\"efeb1f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-799f7f5 elementor-mobile-align-justify elementor-widget-mobile__width-inherit elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"799f7f5\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"justnon\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\"><circle cx=\"8.2627\" cy=\"8.96436\" r=\"8\" fill=\"#1C4E7F\"><\/circle><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Investigation: We will tell you who we have asked to investigate your complaint.  We will usually ask our quality manager to look into it. In some cases, we may ask the Director of Reproart to investigate. The person investigating your complaint will write to you no later than 5 working days from the date of the acknowledgement letter. They will outline our understanding of your complaint and ask you to confirm that we got your comments right. They will also ask you to tell us what outcome you hope to achieve. If there is a straightforward solution to your issue, they may inquire if you would be willing to accept it.<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-93285e2 e-con-full e-flex e-con e-child\" data-id=\"93285e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d32154 elementor-widget elementor-widget-text-editor\" data-id=\"2d32154\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\">We aim to resolve concerns promptly and expect to deal with the vast majority within 20 working days.<\/p>\n<p style=\"font-weight: 400;\"><strong>If your complaint is more complex we will:<\/strong><\/p>\n<ul style=\"font-weight: 400;\">\n<li>let you know why the investigation process is taking longer than 20 days.<\/li>\n<li>tell you how long we expect it to take.<\/li>\n<li>give you regular updates every 20 working days on any progress made.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p style=\"font-weight: 400;\">The person investigating your concerns will aim first to establish the facts. The extent of this investigation will depend on how complex the issues you have raised are.<\/p>\n<p style=\"font-weight: 400;\">In complex cases, we will draw up an investigation plan. Sometimes, we may ask to meet with you to discuss your complaint.\u00a0 Occasionally, we might suggest mediation or another method to resolve disputes.<\/p>\n<p style=\"font-weight: 400;\">When investigating your complaint, we will look at relevant evidence. This could include relevant files, notes, letters, emails, CCTV footage, records of telephone conversations, etc. We will also talk to the staff or others involved and view our policies for guidance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19e912c e-con-full e-flex e-con e-child\" data-id=\"19e912c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ea4b07 elementor-mobile-align-justify elementor-widget-mobile__width-inherit elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"6ea4b07\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"justnon\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\"><circle cx=\"8.2627\" cy=\"8.96436\" r=\"8\" fill=\"#1C4E7F\"><\/circle><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Response: We will provide you with a written response detailing our findings. If needed, a more comprehensive report will be produced. We will explain how and why we reached our conclusions. If we determine that an error was made, we will communicate what went wrong, why it happened, and how we plan to prevent similar issues in the future.<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a76c7bf e-con-full e-flex e-con e-child\" data-id=\"a76c7bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c9eb6c elementor-widget elementor-widget-text-editor\" data-id=\"0c9eb6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><strong>Please be assured that should any element of your complaint potentially indicate a clinical negligence claim, you retain the right to pursue independent legal counsel.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d881dc8 e-flex e-con-boxed e-con e-child\" data-id=\"d881dc8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28eab94 elementor-widget elementor-widget-heading\" data-id=\"28eab94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Commitment To Improvement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4497bc elementor-widget elementor-widget-text-editor\" data-id=\"e4497bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\">At\u00a0 Reproart, we take your feedback seriously. We are committed to learning from our mistakes and continually improving our services to ensure that every patient receives excellent care.<\/p>\n<p style=\"font-weight: 400;\"><strong>Thank you for helping us achieve this goal.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-840c618 e-flex e-con-boxed e-con e-child\" data-id=\"840c618\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70ac666 elementor-widget elementor-widget-heading\" data-id=\"70ac666\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What We Expect From You<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ff2477 elementor-widget elementor-widget-text-editor\" data-id=\"3ff2477\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6 style=\"font-weight: 400;\"><strong>WE HAVE ZERO TOLERANCE FOR ANY ANTISOCIAL OR ABUSIVE BEHAVIOUR TOWARDS OUR STAFF.<\/strong><\/h6>\n<p style=\"font-weight: 400;\">All complainants have the right to be heard, understood, and respected. At the same time, our staff deserve the same rights. Therefore, we expect you to be polite in your interactions with us. We will not tolerate aggressive or abusive behavior, unreasonable demands, or excessive persistence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0db531 e-flex e-con-boxed e-con e-parent\" data-id=\"f0db531\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-86c3c54 e-con-full e-flex e-con e-child\" data-id=\"86c3c54\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3d7cda1 e-con-full e-flex e-con e-child\" data-id=\"3d7cda1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-028f677 e-con-full e-flex e-con e-child\" data-id=\"028f677\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd40c7e elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"cd40c7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_opacity_effect&quot;:&quot;yes&quot;,&quot;motion_fx_opacity_range&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:59}},&quot;motion_fx_opacity_direction&quot;:&quot;out-in&quot;,&quot;motion_fx_opacity_level&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/reproartclinic.com\/wp-content\/uploads\/2025\/03\/Group-241.svg\" class=\"attachment-large size-large wp-image-314\" alt=\"\" loading=\"eager\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24068fd elementor-widget elementor-widget-heading\" data-id=\"24068fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Feedback Form<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3eca6b elementor-widget elementor-widget-text-editor\" data-id=\"b3eca6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Feel free to fill out the form below to share your feedback. If you&#8217;d rather use another method, please see the &#8216;Making a Formal Complaint&#8217; section above.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c4f4a1 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"9c4f4a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;40&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"627\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"9c4f4a1\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Feedback and Complaints - ReproART\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"627\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-40 elementor-sm-40\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_04c959d elementor-col-60 elementor-sm-60\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_04c959d\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tLast name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_04c959d]\" id=\"form-field-field_04c959d\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Last name\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"e.g. johnsmith@mail.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_7522a43 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7522a43\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<span class=\"ccfef-editor-intl-input\" data-id=\"form-field-field_7522a43\" data-field-id=\"7522a43\" data-default-country=\"\" data-include-countries=\"\" data-exclude-countries=\"\" data-common-countries=\"same\" data-prefer-countries=\"\" data-auto-detect-country=\"yes\" data-strict-mode=\"no\" data-internationalisation=\"en\"\r\n\t\t\t\t\t\tdata-show-flags=\"yes\" data-dial-code-visibility=\"show\" style=\"display: none;\"><\/span>\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_7522a43]\" id=\"form-field-field_7522a43\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_22c945f elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_22c945f\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_22c945f]\" id=\"form-field-field_22c945f\" rows=\"4\" placeholder=\"Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_c8c8848 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_c8c8848\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tUpload a Document\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_c8c8848]\" id=\"form-field-field_c8c8848\" class=\"elementor-field elementor-size-sm  elementor-upload-field\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-40 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a1a7374 e-flex e-con-boxed e-con e-parent\" data-id=\"a1a7374\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a2cbe22 e-con-full e-flex e-con e-child\" data-id=\"a2cbe22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4917e49 elementor-widget elementor-widget-heading\" data-id=\"4917e49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Learn More About Reproart<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ef1516 elementor-widget elementor-widget-text-editor\" data-id=\"5ef1516\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"163\" data-end=\"342\">Here you can explore what guides our work and the values behind every decision we make. Learn more about our Code of Conduct, our journey, and the centers where we support intended parents every day.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61dbc0e e-grid e-con-full e-con e-child\" data-id=\"61dbc0e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3acfe80 e-con-full e-flex e-con e-child\" data-id=\"3acfe80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7170785 elementor-widget elementor-widget-heading\" data-id=\"7170785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/reproartclinic.com\/en\/our-quality-commitment-statement\/\">Quality commitment statement<\/a><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ba4868 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0ba4868\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-579d725 e-con-full e-flex e-con e-child\" data-id=\"579d725\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-188a828 elementor-widget elementor-widget-heading\" data-id=\"188a828\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/reproartclinic.com\/en\/our-mission-and-values\/\">Our Mission and Values<\/a><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d112393 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d112393\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-484cbd0 e-con-full e-flex e-con e-child\" data-id=\"484cbd0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44ec73b elementor-widget elementor-widget-heading\" data-id=\"44ec73b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/reproartclinic.com\/en\/our-history\/\">Reproart History<\/a><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c22a619 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c22a619\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b125926 e-con-full e-flex e-con e-child\" data-id=\"b125926\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69d6443 elementor-widget elementor-widget-heading\" data-id=\"69d6443\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/reproartclinic.com\/en\/view-all-services\/\">Our Services<\/a><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07a871b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"07a871b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Feedback and Complaints Our Statement At the Georgian-American Center for Reproductive Medicine, Reproart, we are committed to delivering safe, high-quality care while ensuring a positive experience for all our patients. Your feedback, comments, and concerns are essential in helping us improve our services. We encourage you to share your thoughts by following the steps outlined [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-627","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/reproartclinic.com\/en\/wp-json\/wp\/v2\/pages\/627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reproartclinic.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/reproartclinic.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/reproartclinic.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/reproartclinic.com\/en\/wp-json\/wp\/v2\/comments?post=627"}],"version-history":[{"count":0,"href":"https:\/\/reproartclinic.com\/en\/wp-json\/wp\/v2\/pages\/627\/revisions"}],"wp:attachment":[{"href":"https:\/\/reproartclinic.com\/en\/wp-json\/wp\/v2\/media?parent=627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}